I have failed to give credit where credit is due. It is so easy to give negative comments as I have especially today when I had another bad experience with another dealership. But almost a year ago I purchased my first Alfa Romeo with my wife and I have to say it has been one of the best cars that I have ever owned. But the most important part of this review is the honesty and clear direction of the salesmen involved in my purchase as they did not force optional equipment and helped in facilitat... More
2021-06-18
I had the opportunity to have Chris help me with a car that I was looking at online and when going into the office was very clean and safe and he walked me through getting my new car. I was able to test drive the car alone due to Covid and when back I was in and out with all the paperwork and numbers being done. He was a great Sales person and very friendly and knowledgeable about the car and process. I would recommend this location. Thank you
2021-06-04
Faulkner took over my lease from another dealership that I bought my car from. Even though they didn't make anything off the sale, they treated me with white glove service. As it turned out, I was interested in buying out my 2018 at the end of the lease - about 5 months from now. Instead, they actually got me into a brand new car, lowered my car note and are working on a similar trade in for my wife.
Service and sales are outstanding!
2021-05-20
Shopping at Faulkner Alfa Romeo Willow Grove was an absolute pleasure. Everyone was so kind and welcoming, listened to our needs and helped us find the perfect car. Chandell was so patient, helpful, and courteous and made sure we were comfortable. Once we decided on a car the team was efficient and organized in getting us the best rates and overall deal. The team demonstrated professionalism and kindness and it was a refreshing experience compared to past car buying experiences! I will be reachi... More
2021-04-28
I had an excellent experience recently purchasing a car through Faulkner Maserati Willow Grove. After finding a car we liked I dealt strictly virtually with my rep (Devin) where we came to a reasonable agreement pretty quickly which was a huge relief compared to a lot of dealerships I had contacted. There were no additional fees on top of what they advertised and it was extremely straight forward.
When I came to pick up the car everything was exactly as described and honestly it was a little... More
2021-04-24
Great experience at this dealership. Chris Ewing and Sales Manager Mark Lenny were very professional, pleasant to deal with and responsive. They went out of their way to get me the exact vehicle I was looking for. Pricing was very competitive.
2021-04-17
Enjoyable experience. Chris and the entire team were easy to work with, delivered as promised, and made the entire buying process fast and easy. They make sure you're happy with everything from start to finish.
2021-04-07
I got my first Maserati from Long Island Maserati - it was an experience I’d like to forget. Luckily for me I came across Faulkner while visiting my in laws in PA. It was a very pleasant experience for me. James Marrero and Mark Lenny made us feel comfortable and I walked out of there a very very satisfied customer. Would definitely recommend this place to anyone who’s looking for a pleasant car buying experience.
2021-03-29
Just bought a gorgeous 2018 Stelvio TI from these fine folks. It was a great experience. Chris Ewing the salesman greeted me with a warm smile and everyone made me feel at home.
They were very knowledgeable on the car with tribal knowledge of people that actually have them. In other words not just reviews from the manufacture but real world data.
Tyler the manager was great. Came down and introduced himself. Something you don't find happen at many dealerships.
Joe the finance guy was very fun... More
2021-02-24
I am being honest 5 Stars all the way. Their is nothing worse than being at the dealer for 5 to 6 hours all the time. This dealership from start to finish under 2 hours. This to me is huge. We did everything online and also texting
We got all the negotiations out of the way. Made appointment and. BANG we were done. Thanks again for everything and we will be buying from you again
2021-02-17