Leasing my Alfa Giulia at Willow Grove was an easy process. No hassles... No back and forth... Was an easy process to be honest. Chris was straight forward with the price that met our expectation. His number was so accommodating, we didn't even counter. It exceded our expectation. Chris is honest and above board. Sales staff at Willow Grove are all friendly and accommodating. Highly recommend Willow Grove Maserati and Alfa Romeo!
2021-10-02
I saw the car of my dreams in their website...I walk in and Joe with his strong track record give me precise answers on the car delivering a speedy, flowless experience. Terrific job with no pressure and extremely transparent. Then, Ted guide me through the financial aspect of the purchase and did a fantastic job putting no pressure and without trying to sell me extra.
90 minutes later I was cruising around in my new ride!
Five stars for this dream makers ! and (most important) 6 stars for the 2... More
2021-10-01
I recently purchased a car from Tracy at Alfa Romero Willow Grove. This dealership is amazing! From sales, to managers, to finance. Car buying is a very stressful process, but this team made it so easy, and I left that lot with the biggest smile on my face! I highly recommend if your looking for a new car to check them out.
2021-09-29
Service was fast and well done. The service team was knowledgeable, helpful, and friendly. I had my son with me and they went out of their way to help occupy him. I will absolutely continue to use this team and recommend them.
2021-09-03
From a service standpoint, can't ask for anything more. Kept me informed all along the process and actually performed a service that apparently wasn't covered by warranty and offered a policy discount to fix the issue. Only disappointing aspect of the entire process was the loaner car. Have had 3 Audi's in my house along with other higher end brands. All of them offer loaner cars from the dealership. I drove a Jeep while my auto was in for service this time. Would have never happened at Au... More
2021-08-13
I had the chance to work with James Marrero in buying a pre-owned Alfa Romeo Giulia and my experience was awesome! They made the whole buying experience very easy and seamless. I don't usually write reviews but I felt like I had to in this case to express my gratitude to him and his team as they really went above and beyond expectations. Thank you!
2021-08-04
I have failed to give credit where credit is due. It is so easy to give negative comments as I have especially today when I had another bad experience with another dealership. But almost a year ago I purchased my first Alfa Romeo with my wife and I have to say it has been one of the best cars that I have ever owned. But the most important part of this review is the honesty and clear direction of the salesmen involved in my purchase as they did not force optional equipment and helped in facilitat... More
2021-06-18
I had the opportunity to have Chris help me with a car that I was looking at online and when going into the office was very clean and safe and he walked me through getting my new car. I was able to test drive the car alone due to Covid and when back I was in and out with all the paperwork and numbers being done. He was a great Sales person and very friendly and knowledgeable about the car and process. I would recommend this location. Thank you
2021-06-04
Faulkner took over my lease from another dealership that I bought my car from. Even though they didn't make anything off the sale, they treated me with white glove service. As it turned out, I was interested in buying out my 2018 at the end of the lease - about 5 months from now. Instead, they actually got me into a brand new car, lowered my car note and are working on a similar trade in for my wife.
Service and sales are outstanding!
2021-05-20
Shopping at Faulkner Alfa Romeo Willow Grove was an absolute pleasure. Everyone was so kind and welcoming, listened to our needs and helped us find the perfect car. Chandell was so patient, helpful, and courteous and made sure we were comfortable. Once we decided on a car the team was efficient and organized in getting us the best rates and overall deal. The team demonstrated professionalism and kindness and it was a refreshing experience compared to past car buying experiences! I will be reachi... More
2021-04-28